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Ciranova, Inc. Privacy Policy
Ciranova Commitment
Ciranova is committed to respecting the privacy of our visitors. The Privacy Policy is our pledge to protect your personal information. Our intention with this Privacy Policy is to disclose to you how your personal information will be gathered from all of the Ciranova, Inc. websites including www.ciranova.com, and how it will be used. If you have any questions or other feedback about our Privacy Policy, please contact us at the address provided below, and we will do our best to respond to your concerns.This Privacy Policy is effective as of January 1, 2006. We may update this Privacy Policy from time to time without notice, and all updates will be published at www.ciranova.com, so please check back periodically. If the update involves a change in the use of your personal information, the update will also contain instructions on how you may opt-out of any such new use.
Information Collected
Personal information will be requested if you register to download our software and/or documentation, and when you register for our support services or to obtain our online support resources. For example, if you request support, we may ask you for your name, address and information about your computer hardware, software and the nature of the problem you are experiencing. We may also request personal information if you answer a Ciranova survey, correspond with us, or engage in certain other activities on our websites. Providing your personal information is completely voluntary, and you are under no obligation to provide personal information to Ciranova, but without providing such information, you may not be able to complete the activity requested, or obtain or get the full benefit of our products and services.Use of Information
Ciranova will not sell or rent your personal information to any third party. If you provide Ciranova with your personal information, however, we will use it in the following ways:- To allow you to download our free products and documentation;
- To allow you to obtain our support services, or otherwise engage in activities you select;
- To provide you with information about new products, product upgrades and updates;
- To assist us in creating website content that is relevant to you; and
- To assist us in creating better products and services to meet your needs.
Exceptions
Ciranova may disclose your personal information as required to do so by law and to a purchaser of all or substantially all of its business or assets.Business Partners
From time to time, we will provide certain information to selected business partners so that we can provide the product and/or services requested. Ciranova may also retain outside contractors to provide technical support to our customers or perform other services for us. We require that these partners and contractors keep the personal information of our customers confidential and that they use personal information only on behalf of Ciranova. Please note, however, that if we have a link to our partners? websites on our website and you visit their websites on your own, we encourage you to read their privacy policies as they may differ from ours and Ciranova is not responsible for the privacy practices of our partners relating to their websites.Discussion Groups
Please remember that information you submit in a discussion group or forum that may be available at our websites will be deemed public information and will not be kept confidential. There is a risk in such communication venues that information may be collected and used by others, so please be careful and responsible when you provide information online.Opt-Out
Ciranova provides a number of ways for you to "opt-out" of receiving additional information from us, or participating in the activities for which you register. If you would like to change your communication preferences or if you decide not to provide us with your information, please contact us at the address provided below and let us know. Without providing such information, however, you may not be able to complete the activity requested, or obtain or get the full benefit of our products and services.Information Updates
If you provide your personal information to Ciranova and at any time you believe that your information is not current, please update it by contacting us at the address provided below. We will make a sincere effort to respond to your requests to update and/or correct your personal information in our databases, though to the extent that the information is also stored in other databases, we cannot always ensure that corrections and/or changes will reach the other databases. We will also try to provide you with a way to review the personal information that you provide to us and if you wish to have it removed, we will take reasonable steps to remove it from our records, though once again, to the extent that the information is also stored in other records, we cannot always ensure that the changes will reach those other records.Security
We have taken security measures to protect your personal information, including procedural and technical steps to protect data from unauthorized access, disclosure, loss, or destruction. Of course, there is no such thing as "perfect security" on the Internet.Cookies
Ciranova uses "cookies" and similar means to collect aggregate Internet traffic statistics and to enhance your experience at our website. A cookie is a small amount of data stored on the hard drive of your computer that allows Ciranova to identify the individual with his or her corresponding data that resides in our databases (i.e., domain name, IP addresses, email address, and browser type). You may read more about cookies at http://cookiecentral.com. Ciranova uses cookies to recognize your preferences, temporarily store session information (such as your login to a download or technical support area), and to remember you when you register for our products and/or services. If you do not want Ciranova to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a website tries to put a cookie in your browser software. If you choose to decline cookies, however, you may not be able to fully experience the interactive features of our website and it may affect your ability to use some of the products and/or services at our websites.Links
Ciranova websites may contain links to other websites. Please be aware that Ciranova is not responsible for the privacy practices of such other websites. This Privacy Policy only applies to information collected by Ciranova. As such, we encourage you, when you leave our websites, to carefully read the privacy policies of each and every website you visit that collects personal information.Children
Children are not eligible to download or use Ciranova products and services, so we ask that minors do not submit any personal information to us or through our websites.Ciranova, Inc. Contact Information
If you have any questions or comments, or if you would like to change the way that we communicate with you, please feel free to contact us using one of the communication methods below:Web: http://www.ciranova.com/contact/info.php
Phone: 408-553-6080